Help Center

Find answers to common questions, learn best practices, and master SummAize

Yes, you can change or cancel your subscription plan at any time. If you cancel, you'll continue to have access to your current plan until the end of your billing period. For annual subscriptions, we offer a prorated refund if you cancel within the first 30 days.

With our annual plan, you get 2 months free compared to monthly billing. This means you'll save $9.89 per year while enjoying all the Pro features. Plus, you lock in the current price for the entire year.

We use the powerful GPT-4-mini model to provide accurate, concise summaries while maintaining the key points of the original content. The model is specifically fine-tuned for summarization tasks, ensuring high-quality results that capture the essential information while maintaining context and relevance.

You can summarize articles, blog posts, news stories, and most text-based web content. The extension works best with well-structured content in supported languages. We're also developing YouTube video summarization capabilities, which will be available in a future update.

Currently, SummAize requires an internet connection to generate summaries as it uses cloud-based AI processing for optimal results.

SummAize is currently available as a Chrome extension. Support for other browsers like Firefox and Safari is planned for future releases.

Currently, SummAize works with web-based content. Support for PDFs and other document formats is on our roadmap for future updates.

SummAize supports 12 languages: English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Polish, and Ukrainian. We're continuously working to add more languages.

Yes, you can use custom prompts to specify exactly what you want from the summary. Whether you need a brief overview or detailed analysis of specific aspects, our AI can adapt to your needs.

Once you reach the 5 summaries per day limit on the Free plan, you'll need to wait until the next day or upgrade to a Pro plan for unlimited summaries.

First, ensure you have a stable internet connection. If the problem persists, try refreshing the page or reinstalling the extension. You can also contact our support team for assistance.

SummAize can only summarize content that you have access to. It cannot bypass paywalls or access restricted content.